Always professional, positive and friendly, showed genuine interest
Michelle was great. She was motivated and persistent in following up any interest shown at open homes or on direct inquiry. Always professional, positive and friendly in her manner and showed genuine interest in our lives. Prompt and honest in responding to queries we might come up and kept us informed throughout the sale of our home. The shining recommendations of Michelle have been found to be true.
Posted: 7 June 2024
Very Efficient and Communicative
Michelle was very efficient and communicative to interact with, explaining everything really well and taking all the stress out of what can be a stressful experience. Wonderful to work with!
Posted: 31 May 2024
Outstanding service
Brian and I would like to say a big thank you to Team Stephenson for selling our home. We found them so good at keeping us informed every step of the way. We would recommend them to anyone buying or selling their home. Outstanding service. Thanks Michelle and Matt M & B Stevenson - Vendors
Posted: 16 May 2024
Couldn't have asked for a better person
Michelle has been absolutely amazing! Couldn't have asked for a better person, Appreciate everything she has done for us, Thanks so much Michelle.
Posted: 8 April 2024
Patient and understanding
Matt made us feel very comfortable and he is a great real human, with patience and understanding of how to make buying a house as stressless as possible.
Posted: 8 March 2024
Above expectations
Outstanding service, communicated clearly, efficient, helpful over and above expectations. Thank you
Posted: 20 January 2024
Friendly, relaxed, always responsive
Buying a house in a new town is a daunting process. Michelle helped friends of mine into a new house when they first arrived in Whakatane so she was the first real estate agent I approached. Whilst I didn’t end up buying a house through her in the end as the house I bought was listed with another agency, she helped me through the whole process of understanding the market in Whakatane and taking me to view many homes. I have an illness that makes stairs and slopes hard to navigate and she always kept this in mind. Michelle is friendly, relaxed, always responsive and very informative and provided me with lots of practical advice whilst looking for my ideal house. 10/10 service!
Posted: 13 December 2023
Great mahi
Great mahi - Thank you!
Posted: 22 November 2023
Excellent in every way
Excellent in every way. When I decide to sell again it will be with Matt at Property Brokers. Thankyou for your dedicated work. Have a great Xmas and new year 2024
Posted: 21 November 2023
Excellent problem solver
Michelle was an excellent problem solver and helped organise things that I couldn't as too far away
Posted: 27 October 2023
Michelle was, once again, the ‘ultimate’ - using her knowledge of this area, market trends and personal caring to get our loved property sold.
Posted: 27 October 2023
Non pushy
Patient, informative non pushy
Posted: 17 October 2023
Friendly, approachable and knowledgeable
Matt Stephenson is friendly, approachable and knowledgeable about realestate. Was a pleasure to purchase our next home from him. Would highly recommend him to sell your property.
Posted: 19 September 2023
Recommend her to anyone
I can't speak highly enough about the service I received from Michelle Stephenson. I will recommend her to anyone wanting a Real Estate Agent. Thankyou for your services.
Posted: 11 August 2023
Very good at keeping in touch
Michelle is always very helpful and very good at keeping in touch. I would deal again with her without hesitation
Posted: 2 August 2023
Matt's done a great job
Matt's done a great job to get a sale over the line at a difficult time with very few sections selling in the current climate Regards Ron
Posted: 19 July 2023
Dedication to the sale
I would like to express my gratitude to Michelle and Matt on their dedication to the sale of my Alexander Av property especially that some work was while I was overseas
Posted: 11 July 2023
Had our best interests at heart
Michelle & Matt worked hard on our behalf to secure the outcome we desired. It was so good to be able to trust their expertise and know that they had our best interests at heart.
Posted: 19 June 2023
Consistent communication throughout the process
Michelle and Matt assisted in selling our first home as we purchased a larger property. They were lovely from the minute we met them and had clear and consistent communication throughout the process. In an ever changing market we were very pleased to get an offer right away and M&M did everything to ensure the sale and purchase was completed smoothly. Would recommend them to anyone wanting to buy or sell
Posted: 12 June 2023
So kind and level headed
Michelle and Matt are so kind and level headed they made the process a lot less stressful.
Posted: 11 May 2023
Follows throgh with clear communication... easy to deal with
Michelle has been very helpful and follows through with clear communication. I have recommended her to others as she is extremely friendly and easy to deal with.
Posted: 1 May 2023
So approachable and always happy to help
Michelle and Matt are so approachable, and always happy to help. Even though it took us two years to buy a home, they never grew tired of, what seemed like, never ending viewings.
Posted: 20 April 2023
Very efficient and professional, expertise and knowledge in all RE matters
Michelle and Matt were very efficient and professional , keeping us up to date all the way through process.We were always informed re viewings Open homes responses etc. The support and guidance we had from Property Brokers made selling and purchasing a breeze. Their expertise and knowledge in all RE matters was amazing.
Posted: 12 April 2023
Open in communication
Very helpful and open in communication
Posted: 12 April 2023
Amazing to work with
Michelle has been amazing to work with. I have been looking for a house for quite some time and she was always on the lookout for me. We got the perfect result in the end.
Posted: 23 March 2023
Friendly support throughout
Easy to talk to Understanding of my needs...no pressure applied...friendly support throughout the process
Posted: 1 March 2023
Would 100% refer her and Matt
It has been a great experience dealing with Michelle. She's been open informative and helpful. At the end we had a great result and are extremely pleased with the outcome. We would 100% refer her and Matt to any future buyers or sellers.
Posted: 27 February 2023
Property Brokers came through for us
In a very tough market with prices dropping, Property Brokers came through for us trying every avenune.
Posted: 16 December 2022
Michelle has exceptional service and knowledge
We have had the pleasure of buying and now selling through Michelle and Matt. The process was much less stressful than anticipated, they personally made our lives that much easier through the process as well as feeling well looked after by the whole property brokers team. Couldn't have been happier with the outcome and exceptional service and knowledge Michelle has.
Posted: 15 December 2022
Very sensitive to my needs throughout the process
Michelle has been very sensitive to my needs throughout the process and has kept me informed and supported throughout.. A job well done and I am delighted with the outcome. I am sure the purchaser is the right person for the property. Thank you all and Merry Christmas to the team.
Posted: 7 December 2022
8 is very high
Posted: 7 December 2022
Best possible result
We can't speak more highly of Michelle and Matts professional service and friendly manner in which they go about the job. They made us feel very chilled out over the whole process, because it was a quick decision on our part, Michelle assured us that we had done enough to present our home for the market. We appreciated Michelles regular feedback also. Thanks to them we got there, with the best possible result. We are thankful to them for working so hard until the end. Your manager Kathryn and Auctioneer Simon acted with total Professionalism.
Posted: 4 November 2022
Their communication was on point
Both Michelle and Matt made the process of buying a house really easy. Their communication was on point and we really enjoyed them being part of the process.
Posted: 1 November 2022
Very professional and astute - high recommend
Michelle and Matt were very personable and pleasant to deal with but also very professional and astute and used their market understanding to recommend the tender process and achieve a good quick sale on our behalf. We will definitely highly recommend Michelle and Matt to our friends. Michael Scott
Posted: 28 September 2022
Went above and beyond
Michelle and Matt went above and beyond as sales consultants. In fact, we now consider them very good friends and they have an open invitation to come and visit us and stay with us in Canada.
Posted: 15 September 2022
Love to deal with them again!
Recently had the Team from Whakatane PB look after my sale . Michelle and Matt did a great job at the market but also taking care of everything. Most certainly would love to deal with them again ! Nice work team ..
Posted: 13 September 2022
Very good communication
Michelle and Matt always kept us up to date with open home details and feed back. We received weekly emails and regular phone calls. Very good communication, we would definitely recommend them
Posted: 17 August 2022
Michelle and Matt are great at understanding a property, then finding the right buyer for it. They listen to their clients and go the distance to receive and outcome.
Posted: 10 August 2022
The most amazing people to work with
Michelle and Matt were the most amazing people to work with when I sold my house. I definitely could not have done it without their support and friendship. They give such a personal touch and truly made me feel I was making the correct decisions. Could never thank them enough.
Posted: 7 June 2022
Very helpful all through this process
Michelle & Matt have been marvellous and very helpful all through this process. They have helped so much through the difficulties we have experienced in selling at a time the market took a down turn. They kept trying to get that sale we much appreciated all the effort and time you put into the sale of our house thank you
Posted: 26 May 2022
Michelle has been in the local home sales market for a long time and it shows. Her knowledge, professionalism and caring attitude made the process so easy from appraisal to sale. Highly recommend Michelle and her team
Posted: 3 March 2022
Michelle is an excellent agent
Michelle is an excellent agent who delivers a high quality service, Manages expectations and ensures the entire process is as smooth as possible for all parties. It was an absolute pleasure to work with Michelle.
Posted: 23 February 2022
Nothing was too much trouble
Michelle was delightful to work with, nothing was too much trouble for her. She kept us well informed and we got two offers to consider, one of which we accepted. Michelle made the process of selling my mother’s unit very easy for us. She worked so hard to promote it over a number of media sites and the Team worked together to get us a great sale.
Posted: 23 February 2022
Just amazing to deal with
Best agent in the business. Michelle is the most amazing agent and goes above and beyond. Need more than 5 stars for Michelle. Just amazing to deal with.
Posted: 23 February 2022
Professionalism and dedication to her clients
We have dealt with Michelle Stephenson and we can most highly recommend her as the Agent to handle buying and selling of your property, Michelle’s professionalism and dedication to her clients is outstanding. Michelle is always available, you can text or phone her anytime with questions in regard to your property and she will endeavour to answer or sort out the question. She will meet with you regularly or whenever you want to discuss progress of where your property is at in regard to your sale or anything else. Her follow up reports, after open homes and viewings, are prompt and informative, giving you a broad picture of where things are at. Michelle puts her utmost into each agreement and is a conscientious, strong advocate for her clients, striving to achieve the best possible outcome for them. Over the times of dealing with Michelle we have had great service and have no hesitation in recommending her to our friends when they have been buying or selling their homes.
Posted: 23 February 2022
Ended up getting better money for the property
Michelle kept in close contact with me through the sales process. She also ended up getting better money for the property than I was expecting. Everything seemed to work like clockwork. Then to get the Koha gift through the mail here in Auckland after settlement was just a great and an unexpected bonus.
Posted: 23 February 2022
Our house sale experience was exceptional!
The service and support we received during our house sale experience was exceptional! Michelle Stephenson was there with us every step of the way even during the “tough spots” during negotiations. We felt comfortable and confident that our cherished home was being very well represented. Michelle’s enthusiam and love for her job shows daily! We are proud to call her our Agent! Thanks for all you do Team - keep up the great work.”
Posted: 23 February 2022
Michelle and Matt are real people
Michelle and Matt are real people not someone just trying to make a sale to make money as a lot of real estate agents are. Michelle and Matt were great to deal with.
Posted: 23 February 2022
Michelle was great very helpful understanding and happy for us to call at any time to ask any questions. Michelle has a great knowledge of the coastlands area matter-of-fact Whakatane area she was very helpful and honest. Extremely professional and patient taking us through the process and reassuring us.
Posted: 13 February 2022
Michelle was, once again, the ‘ultimate’ - using her knowledge of this area, market trends and personal caring to get our loved property sold.
Posted: 27 October 2023
Excellent to deal with
Excellent to deal with and very polite and took great care with us, and let us know what was happening all the time with the sale of our house.
Posted: 29 August 2023
Will recommend to anyone
I can't speak highly enough about the service I received from Michelle Stephenson. I will recommend her to anyone wanting a Real Estate Agent. Thankyou for your services.
Posted: 11 August 2023
Extremely helpful
Matt was extremely helpful made everything as easy as possible and answered all questions
Posted: 6 June 2023
Matt came highly recommended
This was our first time we have sold a home and Matt came highly recommended, Matt, is highly professional, with a wealth of knowledge, he is very approachable. He gave us lots of great advice and didn’t hesitate to answer any questions we had. Matt, made sure we were in the loop every step of the way and we appreciated all of his hard work he put into getting our home sold
Posted: 31 May 2023
Follows through with clear communication... easy to deal with
Michelle has been very helpful and follows through with clear communication. I have recommended her to others as she is extremely friendly and easy to deal with.
Posted: 1 May 2023
So approachable
Michelle and Matt are so approachable, and always happy to help. Even though it took us two years to buy a home, they never grew tired of, what seemed like, never ending viewings.
Posted: 20 April 2023
Amazing to work with 10/10
Michelle has been amazing to work with. I have been looking for a house for quite some time and she was always on the lookout for me. We got the perfect result in the end.
Posted: 23 March 2023
Would 100% refer Michelle and Matt
It has been a great experience dealing with Michelle. She's been open informative and helpful. At the end we had a great result and are extremely pleased with the outcome. We would 100% refer her and Matt to any future buyers or sellers.
Posted: 27 February 2023
Extremely knowledgeable on the local markets
Matthew has been absolutely fantastic. Patient, calm and extremely knowledgeable on the local markets. He kept us informed every step of the way. Highly recommend him
Posted: 20 February 2023
Exceptional service and knowledge
We have had the pleasure of buying and now selling through Michelle and Matt. The process was much less stressful than anticipated, they personally made our lives that much easier through the process as well as feeling well looked after by the whole property brokers team. Couldn't have been happier with the outcome and exceptional service and knowledge Michelle has.
Posted: 15 December 2022
8 is very high
Posted: 7 December 2022
Very professional and astute - highly recommend
Michelle and Matt were very personable and pleasant to deal with but also very professional and astute and used their market understanding to recommend the tender process and achieve a good quick sale on our behalf. We will definitely highly recommend Michelle and Matt to our friends. Michael Scott
Posted: 28 September 2022
Would love to deal with them again!
Recently had the Team from Whakatane PB look after my sale . Michelle and Matt did a great job at the market but also taking care of everything. Most certainly would love to deal with them again ! Nice work team ..
Posted: 13 September 2022
Grreat at understanding
Michelle and Matt are great at understanding a property, then finding the right buyer for it. They listen to their clients and go the distance to receive an outcome.
Posted: 10 August 2022
Great to deal with
Great to deal with Matt. professional, helpful and discreet.
Posted: 8 June 2022
He went way over and beyond to get the result we were looking for
Matt was so helpful with our difficult sale due to a major issue with the Title. He went way over and beyond to get the result we were looking for. We will definitely be using Matt again. He would have to be the best Agent my wife and I have used over the years. So a Big Thank You Matt Stephenson. Keep up the Awesome Mahi mate.
Posted: 30 November -0001
We were made to feel like valued customers
We were made to feel like valued customers, and not someone who your sales persons could push into a property that didn’t suit.
Posted: 30 November -0001
Helpful and incredibly accommodating
Matt was amazing to work with, always friendly and so helpful and incredibly accommodating to our needs and the dates and times we were available he would work around our schedules. So super friendly and he told us right from meeting us that he would find us a house, which was so reassuring as we had been looking for 8 months already and were starting to get stressed and losing our excitement for buying our first home. He found us the perfect home too! Everything we were looking for! We could not recommend him enough!
Posted: 30 November -0001
Goes the extra mile to exceed their expectations
Matt was great to work with, he understands his clients needs, and goes the extra mile to exceed their expectations. I’ve dealt with Matt twice over the last 3 years and he’s always been fantastic.
Posted: 30 November -0001
Professional, Relatable
Lovely professional, relatable agent.
Posted: 30 November -0001
Valdina and James
We were really happy with Matt. All the way through he was professional and personable. He would respond promptly which was really helpful with our bush schedules. We would have no hesitation recommending him.
Posted: 30 November -0001
Awesome, very personalised service
Matt Stephenson was awesome, very personalised service, always willing to help, on top of everything, and entirely pleasant at all times.
Posted: 30 November -0001
It was great to have their knowledge and experience at hand
Michelle and Matt were great to deal with every aspect of selling our house. As first time sellers it was great to have their knowledge and experience at hand to help us through the whole process which is now complete!
Posted: 30 November -0001
Honest and reliable
Matt Stephenson was very easy to deal with. Honest and available.
Posted: 30 November -0001
You made everything so simple and easy
Wonderful service and so easy to get along with. Thanks so much Matt. You made everything so simple and easy, and sold within a month, outstanding!
Posted: 30 November -0001
Made the purchasing process stress free and enjoyable
Matt made the purchasing process stress free and enjoyable. He talked us through every step of the way, guided us, was always approachable, he had an open door policy for us which meant that we could ask him questions whenever we needed to seek clarity on anything. We would absolutely 100% recommend Matt to any of our friends.
Posted: 30 November -0001
Goes beyond the norm for service and communication
You may be forgiven for underestimating Matt’s quiet, unassuming demeanour. But lurking beneath his perfectly laundered chequered shirt is a dedicated, very capable, brilliant super hero, providing amazing experiences for his clients. He goes beyond the norm for service and communication. Could Matt be Whakatane’s own Peter Parker? One thing for sure, he’s no Bruce Banner… yet!
Posted: 30 November -0001